Frequently asked questions

Yes. The price is calculated in advance on the actual road distance and stays fixed: no meter, no surcharge for traffic jams or for waiting at the airport. It only changes if you change the trip (address, extra stop, return journey).

Short trips have a flat rate based on distance (up to 10 km, 10 to 30 km and 30 to 45 km). Beyond 45 km, a price per kilometre applies to the whole distance, for example from 2.20 CHF/km in a Standard sedan. The details for each vehicle are on the Fleet and prices page.

No. The price is per trip and per vehicle, whatever the number of passengers within the seats available. For a group, a chauffeured transfer is often cheaper than the train or a shared shuttle.

You pay on board, in cash or by card. Companies, hotels and regular clients can benefit from monthly invoicing listing every ride.

When you arrive by plane, your driver waits for you in the arrivals hall with a sign bearing your name, then walks you to the vehicle. When you travel to the airport, you are dropped off in front of the terminal. You receive your driver’s contact details before the ride.

Give your flight number when you book: your driver adjusts to your actual landing time. Waiting at the airport is free, so there is no need to rush to collect your luggage.

Yes. We cover the whole of nearby France from Geneva Airport: Pays de Gex, Annemasse, Annecy, Évian, as well as the resorts of Haute-Savoie and Savoie such as Chamonix, Megève, Morzine, Courchevel, Méribel or Val d’Isère.

Yes, free of charge: baby seat, child seat and booster. Select them in the booking options with your children’s age or weight. In Switzerland, children under 12 who are shorter than 150 cm must travel in a suitable child restraint.

Yes. Enter the number of suitcases and pairs of skis when you book and we will suggest a suitable vehicle. For a family with skis, the Mercedes V-Class offers the most space. For a pet, please contact us before booking.

Wi-Fi, phone chargers, mineral water, the daily press and a few treats are available in our vehicles. Your driver takes care of your luggage.

Yes. We work with national and international companies and with hotels, with an invoice at the end of each month listing every order and ride. Contact us to open an account.

Yes. We coordinate several vehicles for your guests, delegations or teams, with a shuttle schedule between the airport, hotels and venues. Ask us for a quote with the dates and the number of people.

Based in Meyrin, right next to Geneva Airport, we handle short and long trips within the canton of Geneva, across French-speaking Switzerland, the rest of Switzerland, nearby France and all of Europe.

Yes. Our professional drivers hold the Swiss licence and drive recent vehicles that are insured and approved for passenger transport. Discretion, punctuality and smooth driving are part of the service.

The easiest way is to book online: enter your pick-up address and destination, and the fixed price of each vehicle appears instantly. You can also call us or message us on WhatsApp, 24/7. You receive an email summary as soon as your booking is sent.

The earlier you book, the more surely we can guarantee the vehicle you want, especially in the ski season and during major trade fairs in Geneva. Online booking remains possible up to a few hours before departure. For an immediate departure, call us: we will do our best to find an available driver.

Yes. Cancellation is free up to one hour before the start of the ride for a transfer, and up to 24 hours before for an hourly booking. To change the time, the address or the number of passengers, call us or simply reply to the confirmation email.

You immediately receive an email with your booking reference and the price breakdown. Our team then confirms that a driver has been assigned. If in doubt, call us and give your booking reference.